What devices do EMS use?

EMS personnel are often required to use radios, cellphones, and other electronic communication devices. No matter what devices are used, some aspect of face-to-face reporting will be required upon arrival at the hospital to ensure a smooth tran-sition for the patient and family. Describe three rules of therapeutic communication.

How do EMS responders communicate with patients?

The number one rule of therapeutic communication is remaining calm while reassuring the patient that effective care will be provided. Specifically, an EMS responder should: Provide his or her name upon arrival so the patient feels at ease.

Why do emergency responders need mobile data terminals?

Mobile data terminals also enhance communication by tracking calls from the same address, thereby allow-ing the emergency responder to get information in advance. This information is valuable if, for instance, the patient is known to be violent or to have repeated health concerns, such as asthma.

Why is radio communication important in EMS?

Proper radio communication allows EMS personnel to prepare for the call before arrival on the scene. Understanding the scene provides time for the responder to formulate a response before arrival, especially if a patient must be transported to the ER. FIGURE 1. Portable radios are essential gear in mass casualty incidences but

What is effective verbal communication in EMS?

Effective verbal communication is a daily challenge for EMS providers. Therapeutic communication requires etiquette and special understanding when providing care to a variety of audiences. Use effective verbal communication strategies, including questioning skills.

What does an EMS responder do?

Each EMS responder assesses an individual and communicates that patient’s needs back to the team. More ambu-lances can be dispatched based on the responsiveness of the victims and their ability to respond to the questioning of the care provider.